Last Updated: July 10, 2026
Introduction
Pacific Coast Steel Supply (“Pacific Coast Steel Supply,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, create an account, place an order, or otherwise interact with us online.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We may collect information you voluntarily provide, including:
- Name
- Company name
- Billing address
- Delivery address
- Email address
- Telephone number
- Account login information
- Product inquiries
- Quote requests
- Order history
- Customer communications
When you make a purchase, payment information is processed securely through our third-party payment processor. Pacific Coast Steel Supply does not store complete payment card information on its servers.
Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Cookie identifiers
- Advertising identifiers
- Website pages visited
- Time spent on pages
- Referring website
- Search terms
- Approximate geographic location
- Date and time of your visit
- Website interaction and usage information
How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Provide customer support
- Respond to quote requests and inquiries
- Coordinate deliveries within Southern California
- Improve our website and customer experience
- Process payments securely
- Detect fraud and maintain website security
- Analyze website traffic and performance
- Measure advertising effectiveness
- Personalize website content and advertising
- Communicate regarding products, services, promotions, and updates
- Comply with legal obligations
You may opt out of receiving promotional emails at any time by following the unsubscribe instructions included in those communications.
Cookies and Similar Technologies
Our website uses cookies, pixels, tags, and similar technologies to improve website functionality and user experience.
Cookies may be used to:
- Remember your preferences
- Maintain shopping cart sessions
- Keep you logged into your account
- Measure website performance
- Analyze visitor behavior
- Improve our services
- Deliver relevant advertising
- Measure advertising conversions
Some cookies are essential for the operation of our website, while others are optional and used for analytics and advertising purposes.
Where required by applicable law, non-essential cookies are only activated after you provide consent through our cookie preference center.
You may change your cookie preferences at any time using the cookie settings available on our website.
Google Analytics
We use Google Analytics to better understand how visitors use our website.
Google Analytics collects information such as:
- Pages visited
- Time spent on the website
- Browser information
- Device information
- Approximate geographic location
- Referral sources
This information helps us improve our website and customer experience.
To learn more about Google Analytics, visit:
https://policies.google.com/privacy
You may opt out of Google Analytics by visiting:
https://tools.google.com/dlpage/gaoptout
Google Ads and Advertising
We use Google Ads and related Google advertising services to measure the effectiveness of our advertising campaigns and to display relevant advertisements.
Google may collect information through cookies or similar technologies regarding your interactions with our website.
This may include:
- IP address
- Browser information
- Device information
- Pages visited
- Website activity
- Conversion events
- Advertising interactions
We may use:
- Google Ads Conversion Tracking
- Google Remarketing
- Enhanced Conversions
- Google Tag Manager
- Google Consent Mode
These services help us understand how visitors interact with our website after viewing or clicking our advertisements.
You can learn more about Google’s advertising practices by visiting:
https://policies.google.com/privacy
You may manage your advertising preferences through:
https://adssettings.google.com
Google Tag Manager
We use Google Tag Manager to manage website scripts and marketing tags.
Google Tag Manager itself does not collect personal information but enables other services to function properly according to your consent preferences.
Google reCAPTCHA
Our forms may be protected by Google reCAPTCHA to prevent spam and automated abuse.
Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.
WooCommerce
Our online store is powered by WooCommerce.
WooCommerce collects information necessary to:
- Process purchases
- Maintain shopping carts
- Manage customer accounts
- Process refunds
- Improve store functionality
Stripe Payments
Payments made through our website are securely processed by Stripe.
Payment information is transmitted directly to Stripe using industry-standard encryption.
Pacific Coast Steel Supply does not store complete payment card numbers.
For additional information regarding Stripe’s privacy practices, please visit:
Sharing Your Information
We do not sell your personal information for monetary compensation.
We may share personal information with trusted service providers as necessary to operate our business, including:
- Stripe
- WooCommerce
- Website hosting providers
- Analytics providers
- Advertising partners
- Delivery providers
- Shipping carriers
- Technology vendors
- Professional advisors
- Government agencies when required by law
These providers are authorized to use personal information only as necessary to perform services on our behalf.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information.
Although we take commercially reasonable measures to safeguard information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Complete transactions
- Provide customer service
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
California Privacy Rights
California residents may have certain rights under applicable California privacy laws, including the right to:
- Know what personal information we collect.
- Request access to personal information we maintain.
- Request correction of inaccurate personal information.
- Request deletion of eligible personal information.
- Receive equal service regardless of exercising your privacy rights.
To exercise your privacy rights, please contact us using the information below.
Children’s Privacy
This website is intended for business and commercial use and is not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
Third-Party Websites
Our website may contain links to third-party websites.
Pacific Coast Steel Supply is not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any third-party sites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes become effective immediately upon posting the updated version on this website. The “Last Updated” date at the top of this page will indicate when changes were made.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
Phone: 714-253-4028